Frequently Asked Questions

 Jewelry Repair Estimator (JRE™) is a web-based application that simplifies and streamlines the jewelry repair estimating process—making it faster, easier, and more accurate. With just a few clicks, bench jewelers, sales associates, and store owners can generate consistent, professional jewelry repair quotes. JRE™ is the only jewelry estimator app built by jewelers, for jewelers. 

Jewelry Repair Estimator is designed for any jewelry professional who provides repair services. It’s especially valuable for: 

1. Bench Jewelers & Sales Consultants – Create fast, accurate, and professional repair quotes right at the counter or bench.
2. Jewelry Store Owners – Standardize repair pricing, improve efficiency, and enhance customer satisfaction.
3. Independent & Multi-Location Stores – Ensure consistent estimating across one store or an entire chain.

 Every new account comes with a 3-month free trial—NO CREDIT CARD REQUIRED. During this time, you’ll enjoy full access to all JRE™ features. When your trial ends, you can choose a paid subscription to keep using JRE™, or simply let your account expire with no charges. 

Subscriptions start at $15.99/month, which includes up to 3 devices that can run at the same time in one location. Need more? Additional devices/users can be added for just $2.99/month each. You only pay for what you need, and your plan can easily scale as your business grows. 

 Yes. JRE™ works in any web browser, and you can also install it as an app on your desktop or mobile device for quick access—whether you’re at the counter, in the shop, or on the go. 

On a desktop computer (Windows or Mac):

1. Open https://app.jewelryrepairestimator.com in Chrome, Edge, Safari, or Firefox.
2. Look for the “Install App” or “Add to Taskbar” option in your browser (usually in the address bar or menu).
3. Once installed, you can launch JRE™ directly from your desktop or pin it to your taskbar for one-click access.

On a mobile device (iOS or Android):

1. Open https://app.jewelryrepairestimator.com in your mobile browser.
2. Log in to your account.
3. Tap the Share icon (on iPhone) or menu button (on Android).
4. Scroll down and select Add to Home Screen.
5. A JRE™ shortcut will appear on your home screen, just like any other app.

 JRE™ supports a wide range of common jewelry repair services, including: 

• Ring Sizing
• Prong/Channel Re-Build
• Stone Setting
• Solder Repair
• Re-Shank
• Finishing
• Sizing Bumps
• Bead/Pearl Restringing
• Metal Purchase

We are continually updating the app and adding new services. If you have feedback,

comments, or suggestions, please contact us at info@jewelryrepairestimator.com.

Yes! You can set your own labor rates, margins, and markups to match your pricing

model. Every estimate is calculated with your numbers, not a generic template.

Pricing depends on your store’s labor costs, material expenses, and desired profit margin. With JRE™, you can create estimates tailored to your business model in seconds. Whether it’s ring sizing, prong repair, or pearl restringing, JRE™ helps you confidently calculate the right price for every repair.

Yes! JRE™ uses live gold, silver, and platinum prices so your quotes always reflect current market values.

Absolutely. Every estimate can be printed or emailed with your store’s name, logo, and contact details, giving customers a polished, professional document from your business.

JRE™ is web-based and mobile friendly. You can log in from any computer, tablet, or

smartphone. To make access easy, you can install the app through your web browser

and pin to your taskbar or add it to the home screen of your smart phone.

Not at all! JRE™ is simple and intuitive. Bench jewelers, sales associates, and managers can create professional estimates with zero special training.

Yes! JRE™ supports multi-store use with role-based access for owners, managers,

and clerks.

Visit the Contact Us page or reach out to us at info@jewelryrepairestimator.com. Our team

is here to help with setup, troubleshooting, and tips for getting the most from JRE™.